May 19 update

In accordance with existing and anticipated Ohio Health Department guidelines:

K&G is limiting customer access to the stores and we are operating entirely by appointment to accomplish social distancing;

Face masks are required for employees and strongly recommended by the health department for all visitors;

K&G Locations:  We are generally observing normal hours (10-6 Mon-Sat) in Kettering (937-294-6895), Centerville (937-436-2222), and Xenia (937-372-2555). To enable us to concentrate on the incredible number of bikes that are in for service, temporary closures are in effect in Xenia each Wednesday, Centerville each Tuesday and Thursday, and Kettering each Thursday until further notice;

We are painfully aware that we have been unable to answer all phone calls. We are, quite simply, swamped and are doing our best to be responsive. We totally appreciate your patience.  

Regarding bike service ... call to make an appointment to drop it/them off. Wait to be invited into the store.

If you have placed special orders, we will call you when they are available for pickup.

The bike rental program is unavailable until further notice because of the personnel and unacceptably close quarters needed to operate it.

If you have general questions you can use the link below since staffing is so limited (unless you want bike information, in which case you should contact your preferred store. This link will be responded to by an Administrator unable to give specific bike advice). You will receive a reply as promptly as possible after the person processing your inquiry checks with the stores. Be sure to provide your contact information!

https://docs.google.com/forms/d/e/1FAIpQLSe4vc32YPw_9AgDxj_vPdkOSYFeIVBwYOixlgnHk3mXX78UyQ/viewform?entry.534085407&entry.866874294&entry.1385000549